Courses

Human Resource Management - HRM

This course equips administrative and managerial staff with the tools to lead and manage staff efficiently and in federal compliance. Employee documentation, Child Labor Laws, conducting interviews, and employee handbooks are just some of the many topics covered. Participants are provided with resources to develop and refine their own leadership traits as well as explore methods in reducing employee turnover, directing staff meetings, and coaching their staff in providing outstanding customer service.

Topics Included in Course:

  • Training Programs
  • Employee Documentation
  • Goal Setting and Performance Reviews
  • Leadership, Mentoring, and Communication
  • Reducing Turnover
  • Harassment and Violence in the Workplace
  • Outstanding Customer Service

2018 Courses (Locations & Dates)

Columbus, OH May 22-25

Laurel, MD - Oct 1 - 3

Stamford, CT - Oct 22 - 24

 

Take this course for credit towards the
Certified Rink Administrator designation

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THE PREMIER ANNUAL EVENT FOR THE ICE RINK INDUSTRY

Our 17th annual educational conference and trade show will take place May 21-24, 2019 in Buffalo, NY. NARCE gives you the unique opportunity to expand your knowledge and network with professionals from around North America. Registration starts January 1, 2019

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