Regional Training Program locations, dates, and course offerings will be posted on April 15th for the 2024 training season.

NARCE registration begins on January 3rd.

Check out our FREQUENTLY ASKED QUESTIONS page regarding NARCE and RTPs.

Still have questions?  Email John Monteleone, Director, Education

Human Resource Management - HRM

This course equips administrative and managerial staff with the tools to lead and manage staff efficiently and in federal compliance. Employee documentation, Child Labor Laws, conducting interviews, and employee handbooks are just some of the many topics covered. Participants are provided with resources to develop and refine their own leadership traits as well as explore methods in reducing employee turnover, directing staff meetings, and coaching their staff in providing outstanding customer service.

*Participants must be 18 years old or older

Topics Included in Course:
- Training Programs
- Employee Documentation
- Goal Setting and Performance Reviews
- Leadership, Mentoring, and Communication
- Reducing Turnover
- Harassment and Violence in the Workplace
- Outstanding Customer Service