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Assistant Manager - Columbus, OH

The Ohio State University– Columbus, OH
Assistant Manager, Ice Rink – Full-time, Term - $19/hr.

JOB DESCRIPTION:
The Ohio State University is seeking an Assistant Manager, Ice Rink to join our team. This position assists in ice maintenance, management and operations within the OSU Ice Rink. Maintain high quality ice, logos and lines; operate Zamboni ice resurfacer according to ice maintenance and usage schedule; power edge and patch as necessary; maintain and repair dasher system and glass; maintain Zamboni ice resurfacers; and maintain a clean and organized maintenance area. Monitor/Read/Record ice floor and ice surface temperature, air temperature and humidity levels, and other ice plant performance metrics and service records and make adjustments when necessary. Install/Remove ice surface including logos and lines, dashers, glass and protective netting. Supervise student and/or on-call event and/or maintenance staff. Ensure adherence to facility usage policies and procedures. Interact positively with facility users/public. This position works in a creative and collaborative team environment where change is embraced and innovation is encouraged.

EXPERIENCE / SKILLS:
High school education or equivalent required, Bachelor’s degree desired. Mechanical knowledge and ability to operate large equipment required. Some experience or training in ice rink operations desired. Customer service experience desired. Nights, weekends and some holidays required.

The deadline for applications is Sunday, December 16, 2018.

All interested candidates must complete an on-line application for job requisition #444579 at http://jobs.osu.edu.

The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, or protected veteran status.

Contact Information:

Thomas Ewers
The Ohio State University Ice Rink
390 Woody Hayes Dr.
Columbus, OH 43210
Phone: (614) 292-4154
Email: ewers.4@osu.edu
Posting End Date: 12/16/18

Posted 12/11

 

Social Media Marketing Manager - Colorado Springs, CO

Job Title: Social Media Marketing Manager
Reports To: Chief Operating Officer
Location: National Office - Colorado Springs, Colo.

Position Summary:
The Social Media Marketing Manager is responsible for the creation, development, execution and evaluation of on-going social media strategies to support the United States Ice Rink Association’s business objectives. The Social Media Marketing Manager is the lead in developing the brand/marketing strategy and creating maximum value through participation in social marketing/media and member engagement. As such, the Social Media Marketing Manager is the brand voice of the organization as expressed through all social media channels, and the organization website. Responsible for ensuring active and engaged contributors on private member-only communities as well as external social media channels, this position develops and manages all areas of social media from ongoing strategies to ensuring editorial calendars are created and implemented, monitoring online conversations and participating in those conversations to build brand visibility and industry leadership.
This position requires an individual who combines the skills of an editor and online marketing professional with the organization and tactical execution of an experienced project manager. Additionally, this position will work to ensure alignment between social media content and website content. The Social Media Marketing Manager must be able to function in a fast-paced dynamic environment providing leadership, clear direction and feedback with co-workers, board members and external partners (as needed).
Additional responsibilities include coordinating with co-workers to ensure consistency in voice and messaging throughout the social media space, and working across the organization to develop a library of resources for social media as well as identifying new opportunities. This is a very hands-on position that will require existing knowledge of the social media space, tools of communication, SEO/SEM and the metrics and benchmarks with which to measure effectiveness.

Essential Functions:
• Develop social media strategy and implementation plan for organization. Responsible for managing the implementation plan once it is approved.
• Develop KPIs and weekly, monthly, quarterly and annual reporting on social media performance metrics.
• Create content calendars and write necessary copy (e.g. headlines, updates, Tweets, etc.) by social media platform and manage regularly scheduled posts.
• Manage and monitor posts, track responses and ensure a proper escalation process will be followed as necessary. Will develop process and manage crisis communications and work through potential challenging online interface in social media communities with followers or contributors.
• Monitor and participate in online communities and external websites. Identify and respond to new opportunities as appropriate.
• Collaborate with co-workers to identify new opportunities for social media content. Develop a communication process to ensure a central point for social media content and a clear understanding of social media activities.
• Align social media updates with website updates to ensure content is up-to-date and consistent across both types of communication platforms.
• Proactively manage social media projects and deadlines, ensuring the COO is kept up to date on activities and project statuses.
• Other duties as assigned

Requirements:

Education:
• A bachelor’s degree in marketing, communications, business or a related field is preferred.

Work Experience:
• Social Media: Minimum three (3) years of social media experience that includes managing and growing private communities as well as monitoring and responding to external social media sites or equivalent experience. This individual must have experience effectively leading the implementation of social media activities and campaigns, while evaluating results on an ongoing basis. They should also have a track record of growing and managing social media communities. It is essential to understand the social marketing space and be able to identify and communicate social media opportunities across the organization, create a plan for those opportunities and implement them. A strong grasp of Facebook, Twitter, LinkedIn, YouTube, Pinterest, Instagram platforms and other popular social media sites including: account set up and creation, managing back end interface and analytics extraction.
• Marketing / Communications: A background in public relations is strongly desired. The role requires a minimum of three (3) years’ experience in the marketing / communications field, including in-depth experience with developing strategy, research and analytical skills, project management and copy writing. Website development and management as well as Internet marketing and knowledge and experience in the multimedia formats required. Experience working collaboratively with a variety of internal clients and in managing complex multi-departmental relationships.
• Industry: Experience in the ice rink and/or ice sports industry is preferred. Social Media experience in a consumer-facing organization is required. Supervisory experience is also preferred.

Technical / Functional Skills:
• Social Media: Must be a social media innovator and guru with demonstrated ability to develop, build and grow dynamic active communities. Ability to create strategies and implement them based on available resources. Should be very familiar with the tools of communication, from forums, to blogs, podcasts, videos, social bookmarking, etc. and understand the language and jargon that is used across communities/platforms.
• Project Management: Ability to successfully manage multiple projects simultaneously is required.
• Communication: Demonstrated strong verbal and written communication, editing and experience as “the voice of the brand.” Ability to understand the brand and culture as well as the audience and develop a consistent tone. Experience in crisis communications and ability to work through potential challenging online interface in social media communities with followers or contributors.
• Marketing: Possess both strategic and analytic skills. Strategy, project management, internal consulting interpersonal skills, communication, leadership skills with strong analytical and technical abilities. Ability to understand and communicate to all stakeholders concerning social media as a tool, process and strategy – both from a recruiting/sales and marketing perspective. Additionally, the ability to determine newsworthy and pertinent content to share with social media communities.

Competencies:
• Must be a dynamic go-getter, self-starter who wakes up every day excited about social media as a customer lifecycle management platform.
• Experience with social media management systems (e.g. Hootsuite, HubSpot, Buffer, etc.) is required.
• Understand the strategy, processes and practical implementation involved in social media, marketing, online marketing, experience with website content development, and demonstrated ability to work with collaborative teams across non-related departments to bring projects to fruition.

Work Conditions:
• Cubicle in a multi-level building
• Standard office equipment
• Work schedule may include nights, weekends and holidays
• Travel up to 15% of time

Compensation:
• Commensurate with experience. This is a full-time salaried position with an excellent benefit package

Availability:
• Position to begin in January 2019 at the United States Ice Rink Association national office in Colorado Springs, CO

Application Procedure:

To apply, email a letter of application, current resume and a list of references to:

Jeff Theiler, Chief Operating Officer at

"jefft@usicerinks.com"

by December 21, 2018

No phone calls, please.

We do not discriminate on the basis of race, religion, national origin, gender, age, handicap or veteran status. All qualified applicants will be given equal opportunity. Selection decisions are based only on job-related factors.


 

Building Maintenance II / Zamboni Driver - Kearns, UT

Building Maintenance II / Zamboni Driver

Major Tasks, Responsibilities and Accountability

  • Perform all aspects of building maintenance
  • Ice Maintenance – Edging, Zamboni Operations, Flooding and Painting
  • General maintenance of Ice Making Machines
  • Follow all safety programs associated with the operation of ice making and ice maintenance equipment
  • Daily/Monthly maintenance of all mechanical equipment
  • Keep maintenance logs on specified equipment
  • Perform preventative maintenance on vehicles and or machines
  • Operate fork lift and aerial lift
  • Special Event tear down and set-up
  • Assist with all grounds keeping (trash removal, lawn maintenance and snow removal)
  • Co-ordination and teamwork with building maintenance staff
  • Other job duties as assigned


Required Knowledge and Essential Skills

  • Team player and accept and evaluate criticism on ice and facility conditions
  • Willingness to learn and teach new skills
  • Establish attention to detail
  • Excellent communication, interpersonal and leadership abilities
  • Strong planning and problem-solving skills
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where extensive standardization exists

Minimum Qualifications

  • Under the supervision of manager or private contractor is responsible for completing safety training on all equipment and machinery
  • With increasing expertise should be able to define, develop and implement training systems/programs
  • A valid Drivers License
  • Minimum 18 years of age
  • Flexible work schedule, may need to work late and weekend hours

Environmental Job Requirements

  • Ability to work outdoors in all temperature/weather extremes
  • Regularly work near moving mechanical parts
  • May be exposed to fume and or airborne particles
  • May be exposed to heights up to 50 feet
  • Regularly work near or in areas that hearing protection may be required

Physical Requirements

  • May need to wear the following protective equipment: safety glasses, hearing protection, safety shoes/boots and gloves
  • Frequently lift and or move up to 30 pounds and occasionally lift up to 50 pounds
  • May need to work in aerial lifts at height up to 50 feet
  • May need to drive fork lift, aerial lift and scissor lift
  • Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus
  • Hearing – to converse with others in a normal conversation
  • Balancing, bending, climbing, kneeling, walking, pushing, reaching above shoulders, and sitting

Education / Experience

  • High School Diploma or equivalent
  • 2 years experience in a high profile ice or event center
  • Working knowledge of ice making and ice maintenance
  • Working knowledge of building maintenance and building systems

This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of the job description at any time without prior notice.

Contact Information:
Todd Porter
Utah Olympic Oval
5662 South Cougar Lane
Kearns, UT 84118
Phone: (435) 658-4218
Email: hr@uolf.org
Posting End Date: 12/31/18

Posted 11/27

 

Facilities Manager - Milford, CT

Facilities Manager wanted -

For details, click here:
https://www.usicerinks.com/download_file/923/305

Contact Information:
PAUL SHIMKO
MILFORD ICE RINK
291 BIC DRIVE
MILFORD, CT 06461
Phone: (203) 258-0878
Email: pshimkoct@gmail.com
Posting End Date: 1/22/2019


Posted 11/2718

 

Athletic Facilities, Events & Ice Rink Operations Manager - Worcester, MA

Athletic Facilities, Events & Ice Rink Operations Manager

Department: Athletics
Locations: Worcester, MA
Posted: Nov 08, '18
Type: Exempt

ABOUT COLLEGE OF THE HOLY CROSS:

Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 2,800 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.

Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members--students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encourage to apply.

JOB DESCRIPTION:

The Athletic Facilities, Events & Ice Rink Operations Manager position is an integral part of the Athletic Facilities & Operations staff, overseeing facility management and operations of the ice rink; as well as other athletic facilities and event management responsibilities. This position reports directly to the Associate Director of Athletics for Facilities, Operations & Events.

Major Areas of Responsibility:

  • Responsible for all facility maintenance. Maintenance of ice rink surface, boards, glass system and equipment. This includes general preventative maintenance at the facility.
  • Assists with planning and scheduling of all rink events.
  • Oversee all ice rink staff including scheduling, hiring and training of staff.
  • Recruit, hire, train and manage direct reports that may consist of volunteers and students.
  • Complete appropriate communications to ensure goals, objectives and expectations are communicated and completed in alignment with the overall College mission, division and department.
  • Assist with planning and scheduling events assigned by the Associate Director of Athletics for Facilities, Operations & Events.
  • Establish best practices procedures to coordinate and facilitate total customer satisfaction for the constituents the department supports.
  • Institute administrative procedures which facilitate the work of the staff and provide a service-oriented structure for those served.
  • While under direction of the Associate Director of Athletics for Facilities, Operations & Events, works effectively as a liaison between various departments to ensure that services, quality and costs are balanced.
  • Supports the preparation and maintenance of the departmental operational budgets in accordance with procedures and uphold accountability for operating within approved budget limits.
  • Conceive, develop, and implement innovative and creative solutions leading to continuously improved processes.
  • Provide a means for frequent and on-going feedback to the department on the effectiveness of the constituents served.
  • Other duties as assigned by the Associate Director of Athletics/Facilities, Operations & Events

REQUIREMENTS:

Minimum Qualifications

  • Bachelor's degree
  • Minimum of 2 - 4 years of experience with ice rink management and operations
  • Basic knowledge of Zamboni preventive maintenance and operation
  • Past experience maintaining a quality ice surface
  • Demonstrated knowledge of NCAA rules and regulations
  • Ability to work independently, strong self-motivation and effective time management skills
  • Excellent communication skills
  • Ability to multi-task, detail-oriented and ability to work with diverse group of staff members
  • Strong customer service with the ability to troubleshoot and handle pressure situations
  • Ability to thrive in a diverse, fast-paced, student-athlete service driven environment in a collegiate setting
  • Willing to work nights, weekends and holidays.

Preferred Qualifications

  • Master's degree in related field
  • Previous Division I intercollegiate athletic experience in rink management
  • US Ice Rink Association (STAR) certification

ADDITIONAL INFORMATION:

This is an Exempt level, full time position.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.

A member of both the Higher Education Consortium of Central Massachusetts (HECCMA) and Boston Consortium.

To review our Employee Benefit Options, please go to:

https://www.holycross.edu/human-resources/benefits

APPLICATION INSTRUCTIONS:
In addition to a resume, please include a cover letter.

Should you be a candidate for further consideration after search committee review, you will be contacted by a human resources representative.

Additional Ad Info
https://www.usicerinks.com/download_file/922/305

Contact Information:
Steve Pizzi
The Hart Center at the Luth Athletic Complex
The College of the Holy Cross
1 College Street
Worcester, MA 01610
Phone: (508) 793-3735
Email: spizzi@holycross.edu
Posting End Date: 01/15/2019

Posted 11/15

 

Facilities Maintenance Technician - Dublin, OH

Facilities Maintenance Technician

The Chiller Ice Rinks operates 6 ice rinks in Columbus, Ohio and surrounding areas.

We are looking to add to our Back of House team with a Facilities Maintenance Technician -- must have experience and certification in HVAC, electrician skills also preferred.

For job description and additional Info click below:
https://www.usicerinks.com/download_file/920/305

Contact Information:
Pam Morlan
The Chiller Ice RInks
7001 Dublin Park Dr
Dublin, OH 43016
Phone: (614) 791-9999 Ext.156
Email: pmorlan@thechiller.com
Posting End Date: 01/05/2019

Posted 11/06

 

Backup Driver - Vernon Hills, IL

Backup Driver

The Glacier Ice Arena is looking for a Backup Driver for Evenings and Weekends. Hours will vary from week to week.

Please contact Chris Howarth at Chowarth@glacierskate.com if you are interested.

Contact Information:
Eric Schneider
Glacier Ice Arena
670 Lakeview Parkway
Vernon Hills, IL 60061
Phone: (847) 362-1222
Email: chowarth@glacierskate.com
Posting End Date: 01/01/19

Posted 10/23


 

Skating Academy Internship - Antioch, TN

Through its Sports Education 101 program, the Nashville Predators offer full-time college students the opportunity to gain hands-on experience in sport management, make professional connections in the industry, and earn college credit at the same time! The Preds are seeking an energetic individual who is enthusiastic and committed to learning about the industry from professionals and executives at Bridgestone Arena in addition to administering Skating programs at Ford Ice Center for the Scott Hamilton Skating Academy - Spring internship program (January - May). Please read below for requirements and description.

Nashville Predators/Ford Ice Center Internship Requirements

  • Interns must be students at accredited colleges and universities.
  • The internship must be a part of the student’s curriculum.
  • The internship must provide earned hours that are directly applied to the student’s degree (explain in your cover letter).
  • Interns must work a minimum of 32 hours per week, per semester including non-traditional work hours, evenings, weekends and holidays. During the season this may include game nights.
  • Interns must be fun, energetic, and outgoing individuals with a strong work ethic who possess the ability to interact with all types of people.
  • Internships do not provide housing, compensation or transportation.
  • Internships do not guarantee full-time positions with the Predators upon completion.

Scott Hamilton Skating Academy Internship

This position supports the Ford Ice Center’s Learn-to-Skate Manager in all aspects of preparation and execution of grassroots skating and sport programming and initiatives, such as Learn to Skate classes, in-house competitions, special events, and various on-ice programming at Ford Ice Center and Bridgestone Arena. Additionally, FIC is hosting the 2018 Eastern Great Lakes Regional Championships in October, the fall intern’s responsibilities also include the opportunity of working alongside the board of the Scott Hamilton Skating Club and US Figure Skating.

Primary responsibility is to provide day-to-day administrative support to the department, including responding to general inquiries through email and phone in addition to maintaining registration databases.

  • Assist management in administrative duties and responsibilities as assigned by supervisor.
  • Assist efforts for Go Skate! registration at home games (an industry growth program to get kids ages 4-12 on the ice).
  • Assist putting on events at Ford Ice Center and Bridgestone Arena such as membership parties, production shows, in-house competitions, performances at Bridgestone and FIC, etc.
  • Assist in planning the Eastern Great Lakes Regional Championships.
  • Assist with web based postings, social media, and photo gallery from department initiatives.
  • Learn and assist with the creation and production of skating programs.

Minimum requirements:

  • Strong interpersonal skills with a customer service approach.
  • Upbeat, friendly personality. Polite, positive, respectful self-starter who works well with others.
  • Organized and detail-oriented with the ability to multi-task and problem solve in fast paced work environment.
  • Proficient in all Microsoft Office programs (Outlook, Excel, Word).
  • Flexibility and willingness to work non-traditional work hours, including evenings, weekends and holidays.
  • Provide a valid driver’s license and good driving record.
  • Ability to work on and off ice at or below freezing temperatures for extended periods of time.
  • Skating experience is preferred.

We are looking to fill the Spring 2019 for full-time interns with an early January start date.

Please apply through www.teamworkonline.com;

No phone calls/emails please.

 

Lead Rink Attendant (2 positions) - Santa Fe, NM

The Santa Fe, NM Ice Arena is currently looking for 2 full time Lead Rink Attendants.

$13.00 an hour, union position with great city benefits.

The right candidate can be hired in an emergency capacity, which means you could start by October 1, 2018.

For details, contact:
Tom Miller - Ice Arena Manager
Genoveva Chavez Community Center (GCCC)
3221 Rodeo Road
Santa Fe, NM 87507
Phone: (505) 955-4031
Email: temiller@santafenm.gov

For facility information, go to: www.chavezcenter.com

Posting End Date: Ongoing

Posted 9/4

 

Ice Resurfacer Operator/Maintenance - North Andover, MA

Merrimack College – Lawler & Gallant Arena

Ice Resurface Operator/ Maintenance Positions, Under the supervision of the Rink General Manager, maintain all equipment, including the ice surface and ensures facility safety for employees and patrons.

Essential Duties & Responsibilities:

  • Maintains a clean and safe facility at all times
  • Executes policies and procedures professionally and accurately
  • Practices excellent customer service
  • Performs general maintenance tasks at facility including preventative maintenance
  • Responsible for daily, weekly, monthly, and annual maintenance of ice resurfacer and edger.
  • Responsible for keeping NCAA Division I caliber ice conditions for the men’s & woman’s teams practices and games.
  • Practices safe operating techniques as specified by STAR for blade changes, driving, resurfacing, handling, and inspection of machines
  • Knowledgeable in gauging ice depth, flooding technique, use of wash water, and initiating maintenance
  • Accurately records all ice and equipment maintenance and readings daily
  • Responsible for completing daily and weekly reports for ice maintenance and facility maintenance
  • Performs any other related or similar duty as assigned

Work Environment & Conditions:

Work Is Performed In Several Settings

  • An NCAA Division I Ice Arena & It’s adjacent practice ice arena
  • Working indoors and outdoors
  • Facilities which include working on ice
  • This position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, pulling and ice skating.

Machines & Equipment Used:

  • Standard office equipment that includes computers, fax and copy machines, and telephones.
  • Maintenance and cleaning equipment that include ice resurfacers, ice maintenance equipment, skate sharpeners, vacuums, mops, and any other equipment associated with use in a recreational skating facility.

Job Requirements:

  • 3-5 year experience in the ice industry profession
  • High School graduate or equivalent
  • Knowledgeable about equipment maintenance and repairs
  • Ice resurfacing experience and ice maintenance experience
  • Proficient ability to use a variety of hand and power tools
  • Experience in facility maintenance and operations is preferred
  • Must be available to work evenings, weekends, and holidays
  • Applicant must have valid driver’s license

Salary to be discussed – will be based upon experience of the applicant

If interested please contact:
Tim Kyrkostas
Email: timk@islandershockeyclub.com
Office # (978) 837-5316
Posting End Date: 12/31/2018

Posted 8/16

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THE PREMIER ANNUAL EVENT FOR THE ICE RINK INDUSTRY

Our 17th annual educational conference and trade show will take place May 21-24, 2019 in Buffalo, NY. NARCE gives you the unique opportunity to expand your knowledge and network with professionals from around North America. Registration starts January 1, 2019

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